PC
PAULO C
1 reviews | Active since Oct 2013
09 Feb 2020, 21:17
Need treat customers with respect.
First of all. The manager that was on duty saterday should learn how to treat customers and not make a **** of them. We were totally disappointed in him and his staff. Very annoying when you. Have a full staff and no one could attend to there customers instead chatting to each other. I am a regular customer but will try avoid the store due to disrespect by the manager. Staff and himself should go on a course on how to treat customers. At the end its us that pays his salary. This is the builders in n1 city
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Builders Warehouse's replyOfficial
10 Feb 2020, 11:00Hi Paulo,
Thanks for taking my call earlier.
As per our discussion, I am sorry for the service you received, none of our customers deserves this. I have addressed this with our management team who will ensure that we improve our service.
As a business, I want to reassure you that we always strive to give our customers great service and to make our store a pleasant environment for you to shop in. There are no exceptions to this and we will ensure that your concerns are looked into and addressed internally with our staff.
Thanks for your support and for being our loyal customer, we value your feedback and hope to see you around soon again.
Have a great day.
Regards,
Josh
Thanks for taking my call earlier.
As per our discussion, I am sorry for the service you received, none of our customers deserves this. I have addressed this with our management team who will ensure that we improve our service.
As a business, I want to reassure you that we always strive to give our customers great service and to make our store a pleasant environment for you to shop in. There are no exceptions to this and we will ensure that your concerns are looked into and addressed internally with our staff.
Thanks for your support and for being our loyal customer, we value your feedback and hope to see you around soon again.
Have a great day.
Regards,
Josh
Builders Warehouse's reply10 Feb 2020, 11:00
Official
Hi Paulo,
Thanks for taking my call earlier.
As per our discussion, I am sorry for the service you received, none of our customers deserves this. I have addressed this with our management team who will ensure that we improve our service.
As a business, I want to reassure you that we always strive to give our customers great service and to make our store a pleasant environment for you to shop in. There are no exceptions to this and we will ensure that your concerns are looked into and addressed internally with our staff.
Thanks for your support and for being our loyal customer, we value your feedback and hope to see you around soon again.
Have a great day.
Regards,
Josh
Thanks for taking my call earlier.
As per our discussion, I am sorry for the service you received, none of our customers deserves this. I have addressed this with our management team who will ensure that we improve our service.
As a business, I want to reassure you that we always strive to give our customers great service and to make our store a pleasant environment for you to shop in. There are no exceptions to this and we will ensure that your concerns are looked into and addressed internally with our staff.
Thanks for your support and for being our loyal customer, we value your feedback and hope to see you around soon again.
Have a great day.
Regards,
Josh