Ms

I purchased a TrimTech 900 **** eater from Builders Express, Kenilworth. It is faulty. It did not have the spring inside and the nylon was threaded onto the ****l incorrectly. They now want me to pay for repairs. The machine has been used twice. Trying to talk to the staff was like trying to talk to a brick wall. The manager is off sick. Of course he/she is off sick. There's long weekend coming up. Your service is absolutely appalling. Your staff has no idea what customer service means. I will never shop at Builders Express ever again.