PS
Palesa S
1 reviews | Active since Jun 2013
16 Apr 2016, 19:06
missing order
To whom it may concern <br> <br> I'm beyond livid to come back and find out my order was not completed. Delivery schedule No ***. Out of 4500 bricks I've only received 500 and out of 100 cement I got 40. Now I have to amend my own plans because I was promised they would return to deliver the rest and to my surprise they guys didn't come back. I will not pay for a second delivery and I request that the delivery be actioned tomorrow. Why does a person have to complain to get things done correctly.
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Builders Warehouse's replyOfficial
17 Apr 2016, 11:48Hello palesaleesa,
Hi Palesa,
Thank you for your feedback.
I'm sorry to hear that you've received such bad service from us especially as we pride ourselves on our excellent customer service.
I've spoke to Mpho Makubetsa at our Protea Glen store who will be in direct contact with you to have this resolved as speedily as possible.
Once again i do apologies about the service that you've received.
Regards,
Aarief
Builders Customer Contact Center Agent
Hi Palesa,
Thank you for your feedback.
I'm sorry to hear that you've received such bad service from us especially as we pride ourselves on our excellent customer service.
I've spoke to Mpho Makubetsa at our Protea Glen store who will be in direct contact with you to have this resolved as speedily as possible.
Once again i do apologies about the service that you've received.
Regards,
Aarief
Builders Customer Contact Center Agent
Best regards,
Builders Warehouse's reply17 Apr 2016, 11:48
Official
Hello palesaleesa,
Hi Palesa,
Thank you for your feedback.
I'm sorry to hear that you've received such bad service from us especially as we pride ourselves on our excellent customer service.
I've spoke to Mpho Makubetsa at our Protea Glen store who will be in direct contact with you to have this resolved as speedily as possible.
Once again i do apologies about the service that you've received.
Regards,
Aarief
Builders Customer Contact Center Agent
Hi Palesa,
Thank you for your feedback.
I'm sorry to hear that you've received such bad service from us especially as we pride ourselves on our excellent customer service.
I've spoke to Mpho Makubetsa at our Protea Glen store who will be in direct contact with you to have this resolved as speedily as possible.
Once again i do apologies about the service that you've received.
Regards,
Aarief
Builders Customer Contact Center Agent
Best regards,