sS
stephen S
1 reviews | Active since Feb 2016
07 Feb 2016, 22:30
melamine chipboard cutting list
So frustrated with baD service recieved from builderswarehouse helderberg. I bought melamine white boards from them. Gave them the cutting list. A week later i came to collect my wood.(today sunday that is). Came home after unpacking the wood i discover they didnt give all my wood. I am missing three large pieces on my cutting list. Just made double sure that it was infact on cutting list and it is clearly stated 7 pieces. I only recieved 4. This is realy frustrating as the wil mean my job gets delayd petrol driven up and down. Time wasted. And on top of that i feel ******.
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Builders Warehouse's replyOfficial
08 Feb 2016, 09:12Hello Stevo00&,
Good Morning Stephen
Thank for your request.
Allow me to apologize for the poor service experienced at our Builders Helderberg store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience.
We will ensure that your feedback is taken to the relevant departmental manager.
Regards
Bronwynne Nel
Good Morning Stephen
Thank for your request.
Allow me to apologize for the poor service experienced at our Builders Helderberg store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience.
We will ensure that your feedback is taken to the relevant departmental manager.
Regards
Bronwynne Nel
Best regards,
Builders Warehouse's reply08 Feb 2016, 09:12
Official
Hello Stevo00&,
Good Morning Stephen
Thank for your request.
Allow me to apologize for the poor service experienced at our Builders Helderberg store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience.
We will ensure that your feedback is taken to the relevant departmental manager.
Regards
Bronwynne Nel
Good Morning Stephen
Thank for your request.
Allow me to apologize for the poor service experienced at our Builders Helderberg store. This is definitely not the type of experience, we want our customers to have. I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience.
We will ensure that your feedback is taken to the relevant departmental manager.
Regards
Bronwynne Nel
Best regards,