GM
Gift M
1 reviews | Active since Dec 2023
12 Jun 2024, 08:32
Malfunctioning pressure pump
I bought a pressure pump in March. Was connected by a plumber and has been working till April when it stopped working. I then took it back to Builders where I bought it. I was then told it's my fault it's not working. I've send the required details by Builders in June 3. Until now no response. They still have that malfunctioning pressure pump
Helpful (0)
Replies (15)0
Replies (15)
Builders Warehouse's replyOfficial
12 Jun 2024, 09:06Hi Gift,
We did not receive any details from you . I asked you which machine you bought to check the warranty coverage for you. If you did send the details please let me know to whom or where you sent it and I will look into it for you. JF
We did not receive any details from you . I asked you which machine you bought to check the warranty coverage for you. If you did send the details please let me know to whom or where you sent it and I will look into it for you. JF
Best regards,
Builders Warehouse's reply12 Jun 2024, 09:06
Official
Hi Gift,
We did not receive any details from you . I asked you which machine you bought to check the warranty coverage for you. If you did send the details please let me know to whom or where you sent it and I will look into it for you. JF
We did not receive any details from you . I asked you which machine you bought to check the warranty coverage for you. If you did send the details please let me know to whom or where you sent it and I will look into it for you. JF
Best regards,
GM
Gift M's updateReviewer Update
12 Jun 2024, 09:41- Max PERF BOOSTER 0.75KW
GM
Gift M's update12 Jun 2024, 09:41
Reviewer Update
- Max PERF BOOSTER 0.75KW
Builders Warehouse's replyOfficial
12 Jun 2024, 12:19I will check with our team and get back to you as soon as I have any information. JF
Best regards,
Builders Warehouse's reply12 Jun 2024, 12:19
Official
I will check with our team and get back to you as soon as I have any information. JF
Best regards,
Builders Warehouse's replyOfficial
20 Jun 2024, 10:09Hi Gift,
I tried calling you on *** and there was no answer. Please let me know if this is the correct number to call. If yes, please let me when will be the best time to call you. JF
I tried calling you on *** and there was no answer. Please let me know if this is the correct number to call. If yes, please let me when will be the best time to call you. JF
Best regards,
Builders Warehouse's reply20 Jun 2024, 10:09
Official
Hi Gift,
I tried calling you on *** and there was no answer. Please let me know if this is the correct number to call. If yes, please let me when will be the best time to call you. JF
I tried calling you on *** and there was no answer. Please let me know if this is the correct number to call. If yes, please let me when will be the best time to call you. JF
Best regards,
GM
Gift M's updateReviewer Update
20 Jun 2024, 12:58I'm actually working abroad . Please use +***4 or +***54
I'm available an ahead of South Africa
I'm available an ahead of South Africa
GM
Gift M's update20 Jun 2024, 12:58
Reviewer Update
I'm actually working abroad . Please use +***4 or +***54
I'm available an ahead of South Africa
I'm available an ahead of South Africa
Builders Warehouse's replyOfficial
20 Jun 2024, 13:12Thank you so much. It looks like I won't be able to call because of the time difference. I would just like to know do you still have the water pump or is it with at the store? JF
Best regards,
Builders Warehouse's reply20 Jun 2024, 13:12
Official
Thank you so much. It looks like I won't be able to call because of the time difference. I would just like to know do you still have the water pump or is it with at the store? JF
Best regards,
GM
Gift M's updateReviewer Update
20 Jun 2024, 14:37- They have sent it back . It is with me. The time difference isn't an issue. Just use the +27 whenever you make a call. We're almost on the same time zone. Here an hour only ahead
GM
Gift M's update20 Jun 2024, 14:37
Reviewer Update
- They have sent it back . It is with me. The time difference isn't an issue. Just use the +27 whenever you make a call. We're almost on the same time zone. Here an hour only ahead
Builders Warehouse's replyOfficial
20 Jun 2024, 14:59Thank you so much. JF
Best regards,
Builders Warehouse's reply20 Jun 2024, 14:59
Official
Thank you so much. JF
Best regards,
Builders Warehouse's replyOfficial
20 Jun 2024, 15:05It seems I am unable to call you from my end. Did they give you a reference number when they took it in? If yes, please could you send it to me. JF
Best regards,
Builders Warehouse's reply20 Jun 2024, 15:05
Official
It seems I am unable to call you from my end. Did they give you a reference number when they took it in? If yes, please could you send it to me. JF
Best regards,
GM
Gift M's updateReviewer Update
20 Jun 2024, 17:33They didn't give me any reference number, however, they gave me the receipt as proof of submission of the pump. Receipt no: 142320
Proof of purchase : 104_ 0159
Serial no: P***
Date of purchase : 04.03.24
Date machine returned: 26/04/2024
Hope this information will be of great help
Proof of purchase : 104_ 0159
Serial no: P***
Date of purchase : 04.03.24
Date machine returned: 26/04/2024
Hope this information will be of great help
GM
Gift M's update20 Jun 2024, 17:33
Reviewer Update
They didn't give me any reference number, however, they gave me the receipt as proof of submission of the pump. Receipt no: 142320
Proof of purchase : 104_ 0159
Serial no: P***
Date of purchase : 04.03.24
Date machine returned: 26/04/2024
Hope this information will be of great help
Proof of purchase : 104_ 0159
Serial no: P***
Date of purchase : 04.03.24
Date machine returned: 26/04/2024
Hope this information will be of great help
Builders Warehouse's replyOfficial
20 Jun 2024, 17:39Hi Gift,
Thank you for the above.
Have a good evening.
Regards
KD
Thank you for the above.
Have a good evening.
Regards
KD
Best regards,
Builders Warehouse's reply20 Jun 2024, 17:39
Official
Hi Gift,
Thank you for the above.
Have a good evening.
Regards
KD
Thank you for the above.
Have a good evening.
Regards
KD
Best regards,
Builders Warehouse's replyOfficial
21 Jun 2024, 13:51Hi Gift,
I tried calling you now and there was no answer. Please let me know when I can give you a call. JF
I tried calling you now and there was no answer. Please let me know when I can give you a call. JF
Best regards,
Builders Warehouse's reply21 Jun 2024, 13:51
Official
Hi Gift,
I tried calling you now and there was no answer. Please let me know when I can give you a call. JF
I tried calling you now and there was no answer. Please let me know when I can give you a call. JF
Best regards,
GM
Gift M's updateReviewer Update
21 Jun 2024, 14:53Please use dialing code +***1 or +***54
I'm so available right now. I haven't received any call whatsoever
I'm so available right now. I haven't received any call whatsoever
GM
Gift M's update21 Jun 2024, 14:53
Reviewer Update
Please use dialing code +***1 or +***54
I'm so available right now. I haven't received any call whatsoever
I'm so available right now. I haven't received any call whatsoever
GM
Gift M's updateReviewer Update
21 Jun 2024, 14:54Should you fail to get through with both numbers, then email me on ***. I'm here waiting for you
GM
Gift M's update21 Jun 2024, 14:54
Reviewer Update
Should you fail to get through with both numbers, then email me on ***. I'm here waiting for you
Builders Warehouse's replyOfficial
21 Jun 2024, 15:06Thank you so much. JF
Best regards,
Builders Warehouse's reply21 Jun 2024, 15:06
Official
Thank you so much. JF
Best regards,