Longest friday in history

Item: Builders Warehouse
Rating: 1
Author: Mark H

I am still waiting, since 08 August for delivery of my doors, the manager blames the suppliers for delivering damaged doord, why does builder warehouse accept them if the are damaged, then they have the caheak to say ":just revarnish them". Friday i was in the stoor, found 2 doors that looked fine, I was promised that they would be delivered os Saterday, this is the longest friday I have ever seen......Terrible

Helpful (0)

Replies (2)

Builders Warehouse's replyOfficial

25 Sept 2018, 09:55

Hi Mark

I'm sorry that we didn't deliver your doors as expected and for the overall service received.

I can assure you that this isn't the experience we want you to have as our customer.

I will be calling you shortly to have this matter resolved.

Kind Regards

Kurt Damons

Builders Warehouse's reply25 Sept 2018, 09:55

Official

Hi Mark

I'm sorry that we didn't deliver your doors as expected and for the overall service received.

I can assure you that this isn't the experience we want you to have as our customer.

I will be calling you shortly to have this matter resolved.

Kind Regards

Kurt Damons

Mark H's updateReviewer Update

25 Sept 2018, 10:04

When...Between now and next year this time. When I get home, my full refund will be there, and the two doors that ate therte now will be gone. Builders gives terrible service.

Mark H's update25 Sept 2018, 10:04

Reviewer Update

When...Between now and next year this time. When I get home, my full refund will be there, and the two doors that ate therte now will be gone. Builders gives terrible service.