1 reviews | Active since Feb 2023
Lies and Empty Promises
Worst service ever. Spend over a R100 in airtime to try and sort out the installation of the aircon and installation service package I have bought. First, I was promised it will be installed on the 30th December 2024 at 10:00. It did not happen. Secondly, I got promised it will be installed on the 31st December at 09:00, it did not happen. Then head office tells me the installation guy is on his way to my house, which he is not. The contractors that does the installation phones me and tell me they will install it on the 2nd of January. I refused as I was promised it will be on the 31st December after I phoned them and asked where are they on the 30th. People at Builders Head office tells me different stories each time. I will return my aircon and go buy it at Kloppers as this is pathetic service.
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
