DC
Deon C
1 reviews | Active since Feb 2014
18 Aug 2020, 12:24
Lesson Learned
I know that people complain over pitty things, however my concern for customer are to be made known in the way that the customer isn't important anymore. I emailed Builders Warehouse enough times and explained the situation to them and still zero results. The people that responded are *********** and couldn't care less. I have been send from pillar to post and over time I realized that rhey couldn't be bothered. I was givin the wrong paint by their staff member and I am still stuck with the same paint. I have advised many of my colleagues and friends to think twice before the go to shop at Builders. Lesson learned
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Replies (1)Builders Warehouse's replyOfficial
18 Aug 2020, 13:55Hi Deon
I'm so sorry to hear of the experience that you had.
I can understand your concerns and would like to follow up on this for you.
Can you please private message me your invoice number, email address, the store you visited as well as your contact details please?
Kind Regards
Kurt
I'm so sorry to hear of the experience that you had.
I can understand your concerns and would like to follow up on this for you.
Can you please private message me your invoice number, email address, the store you visited as well as your contact details please?
Kind Regards
Kurt
Builders Warehouse's reply18 Aug 2020, 13:55
Official
Hi Deon
I'm so sorry to hear of the experience that you had.
I can understand your concerns and would like to follow up on this for you.
Can you please private message me your invoice number, email address, the store you visited as well as your contact details please?
Kind Regards
Kurt
I'm so sorry to hear of the experience that you had.
I can understand your concerns and would like to follow up on this for you.
Can you please private message me your invoice number, email address, the store you visited as well as your contact details please?
Kind Regards
Kurt
