1 reviews | Active since Jul 2017
Lazy assistance
Baught a light fixture from them, when opened it was a smashed light inside a nice box
Went to return or swap and was given bad attitude and was made/askes to go to another builders in the next town to be assisted
They didnt even try to assist at Middelburg builders
Unfriendly and lazy
Hi Nadia,
Thank you for your feedback.
I'm sorry for the service that you've received from our Middelburg store. This is certainly not the type of experience we'd want you to have.
We take all concerns seriously and can assure you that your feedback will be investigated.
I'll follow up with our team regarding the service that you've received and I've sent your comments to the store to investigate.
As soon as I've received feedback I'll be in contact with you.
Regards,
Ivor
Best regards,
Hi Nadia,
Thank you for your feedback.
I'm sorry for the service that you've received from our Middelburg store. This is certainly not the type of experience we'd want you to have.
We take all concerns seriously and can assure you that your feedback will be investigated.
I'll follow up with our team regarding the service that you've received and I've sent your comments to the store to investigate.
As soon as I've received feedback I'll be in contact with you.
Regards,
Ivor
Best regards,