EJ
Emidio J

1 reviews | Active since May 2016

10 Oct 2025, 07:52

Late delivery from Builder's Warehouse in Boksburg,

builders warehouse Boksburg does not know the meaning of the words 'customer service'. I waited the whole day for two deliveries; one finally came at 6h00 in the evening, I had to send the workers home early because there was no material delivered but had to pay for a full day's work , Order number *** was never delivered. Tomorrow Friday 11.9.25, I await 2 orders, the one which was not delivered and ***, I pray that they are delivered early, There was ample space on the truck for the latter order to be delivered today, this shows poor despatch planning,

E de Jesus

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply10 Oct 2025, 08:33
Official
Hi Emidio,

Thank you for contacting us.

I'm sorry for the service you've received.

I'll escalate this matter, and we will be in touch with a way forward.

Regards,
BB