EJ
Emidio J
1 reviews | Active since May 2016
10 Oct 2025, 07:52
Late delivery from Builder's Warehouse in Boksburg,
builders warehouse Boksburg does not know the meaning of the words 'customer service'. I waited the whole day for two deliveries; one finally came at 6h00 in the evening, I had to send the workers home early because there was no material delivered but had to pay for a full day's work , Order number *** was never delivered. Tomorrow Friday 11.9.25, I await 2 orders, the one which was not delivered and ***, I pray that they are delivered early, There was ample space on the truck for the latter order to be delivered today, this shows poor despatch planning,
E de Jesus
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Replies (1)Builders Warehouse's replyOfficial
10 Oct 2025, 08:33Hi Emidio,
Thank you for contacting us.
I'm sorry for the service you've received.
I'll escalate this matter, and we will be in touch with a way forward.
Regards,
BB
Thank you for contacting us.
I'm sorry for the service you've received.
I'll escalate this matter, and we will be in touch with a way forward.
Regards,
BB
Builders Warehouse's reply10 Oct 2025, 08:33
Official
Hi Emidio,
Thank you for contacting us.
I'm sorry for the service you've received.
I'll escalate this matter, and we will be in touch with a way forward.
Regards,
BB
Thank you for contacting us.
I'm sorry for the service you've received.
I'll escalate this matter, and we will be in touch with a way forward.
Regards,
BB
