LACKING IN STOCK
I went to Builders Roodepoort last Sunday to buy compost - NO acid compost at all. I purchased a few items and returned today to buy ACID COMPOST. NONE IN STOCK. The staff do not greet customers and are sullen - I was going to buy a few other items but since having gone there specifically to buy acid compost - I left without buying anything. It is infuriating to go to a store which is badly stocked plus staff mooching around then having to drive 20 min further, elsewhere. I will not be returning to that store. Totally unacceptable!!!
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Replies (2)
Builders Warehouse's replyOfficial
27 Jan 2020, 12:02Hi Lestie,
I appreciate your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've experienced. This is concerning and upsetting to hear this has happened to you.
I can only imagine your frustration when you are looking for the compost you need and not finding them available.
Your concerns will be addressed with the Branch manager so that we can better the experience for you.
I will be in touch with you as soon as I have feedback.
If you need anything please let me know.
Regards,
Athena
I appreciate your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've experienced. This is concerning and upsetting to hear this has happened to you.
I can only imagine your frustration when you are looking for the compost you need and not finding them available.
Your concerns will be addressed with the Branch manager so that we can better the experience for you.
I will be in touch with you as soon as I have feedback.
If you need anything please let me know.
Regards,
Athena
Best regards,
Builders Warehouse's reply27 Jan 2020, 12:02
Official
Hi Lestie,
I appreciate your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've experienced. This is concerning and upsetting to hear this has happened to you.
I can only imagine your frustration when you are looking for the compost you need and not finding them available.
Your concerns will be addressed with the Branch manager so that we can better the experience for you.
I will be in touch with you as soon as I have feedback.
If you need anything please let me know.
Regards,
Athena
I appreciate your feedback.
I tried calling, however, I am unable to reach you. I am sorry for the service you've experienced. This is concerning and upsetting to hear this has happened to you.
I can only imagine your frustration when you are looking for the compost you need and not finding them available.
Your concerns will be addressed with the Branch manager so that we can better the experience for you.
I will be in touch with you as soon as I have feedback.
If you need anything please let me know.
Regards,
Athena
Best regards,
Builders Warehouse's replyOfficial
29 Jan 2020, 14:26Hi Lestie,
Thank you for your patience.
I tried calling, however, I am unable to reach you.
Our team have addressed all your concerns and assures that moving forward, you and every customer's experience is better.
I appreciate your feedback.
You can reach me at any time and if you need anything please let me know.
Have a lovely day.
Regards,
Athena
Thank you for your patience.
I tried calling, however, I am unable to reach you.
Our team have addressed all your concerns and assures that moving forward, you and every customer's experience is better.
I appreciate your feedback.
You can reach me at any time and if you need anything please let me know.
Have a lovely day.
Regards,
Athena
Best regards,
Builders Warehouse's reply29 Jan 2020, 14:26
Official
Hi Lestie,
Thank you for your patience.
I tried calling, however, I am unable to reach you.
Our team have addressed all your concerns and assures that moving forward, you and every customer's experience is better.
I appreciate your feedback.
You can reach me at any time and if you need anything please let me know.
Have a lovely day.
Regards,
Athena
Thank you for your patience.
I tried calling, however, I am unable to reach you.
Our team have addressed all your concerns and assures that moving forward, you and every customer's experience is better.
I appreciate your feedback.
You can reach me at any time and if you need anything please let me know.
Have a lovely day.
Regards,
Athena
Best regards,