JK
Jyoti K

1 reviews | Active since Apr 2017

27 May 2024, 15:25

Lack of interest

I visited the Builders in Centurion to purchase a sealint tape, the retail associate that assisted me was unfriendly, rude and pre occupied, her response was I am out of stock without looking at me. She was talking in a loud voice with the colleagues all the whilst chewing gum. I had also visited the express store last month to purchase the same product, no stock is the issue. Throughout the store all staff talking and standing around in groups

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply27 May 2024, 15:29
Official
Hi Jyoti, 
 
Thank you for bringing this to our attention, and I'm so sorry to read that this was your experience at BWH Centurion.
 
I'll escalate this and ensure that the necessary steps are taken to improve your experience.
 
Regards,
NS