IE
Imtiaz E

1 reviews | Active since Nov 2012

19 Mar 2020, 08:08

IS BUILDERS WAREHOUSE SAFE FOR YOU AT THIS TIME OF THE CORONA VIRUS

It is extremely concerning that Builders staff have not been provided with masks and gloves at the Gleneagles store. All stores in the area have taken to protecting their staff and customers EXCEPT Builders. It is also a major risk to the customers as one is in very close proximity to the cashiers when making payment and you are customer is on the same side of the cashiers. This must be addresses immediately by Builders

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply19 Mar 2020, 10:39
Official
Hi Imtiaz,

Thank you for your feedback.

I understand where you're coming from and I want to reassure you that we don't take this lightly. I will follow this up with our managers and will ensure you receive the feedback.

Thanks for communicating your concerns to us.

Regards,
Joshua
IE
Imtiaz E's update19 Mar 2020, 11:12
Reviewer Update
Hi - Builders are the only store in this area that has been slow to protect their customers and staff. Do you guys know something about this pandemic that the others do not know about or are guys just being miserly?
Builders Warehouse
Builders Warehouse's reply20 Mar 2020, 14:11
Official
Hi Imtiaz,

Thanks for your reply.

As advised previously, we don't these things lightly and precautions have been put in place. I got feedback from our branch manager who has been in contact with you and he's reassured us of the above as well.

Please feel free to give us a shout if you need assistance with anything else.
 
Hope you have a great week remaining.

Regards,
Joshua