NS
Nelisiwe S

1 reviews | Active since Aug 2023

07 Oct 2023, 12:37

Inverter

My problem of inverter not yet solved 😢

0
Replies (4)
Builders Warehouse
Builders Warehouse's reply07 Oct 2023, 12:47
Official
Hi Nelisiwe,

I trust you’re well.

We’ve received feedback from our team that the inverter has been sent for assessment. Unfortunately, the battery is not holding charge therefore the unit run time is shortened.

Our supplier mentioned that the battery only has a three-month warranty which is stipulated on the package.

We’re sorry for the inconvenience and frustration caused.

Regards,
KD 
NS
Nelisiwe S's update07 Oct 2023, 16:10
Reviewer Update
The receipt I have from you on the day of returning the inverter its written its still under warranty. Which means I have a right to aak my attorney to take over.
NS
Nelisiwe S's update07 Oct 2023, 16:10
Reviewer Update
As above
Builders Warehouse
Builders Warehouse's reply07 Oct 2023, 16:17
Official
 Hi Nelisiwe,
 
 The warranty on the battery is three months. 
 
 Kind Regards
 KD