GY
George Y

1 reviews | Active since Jun 2012

22 Sept 2020, 20:33

Inept builders warehouse manager Evaton

Manager by the name Sibongile insisted in conversing with me as a client in zulu yet I am not zulu also do not speak such language, She then refused to implement builders warehouse policy that they will beat or match any written quote. Due to her stupid personal misinterpretation of what's written in plain English I took my money to another store, such stupid people that would rather loose thousands of rand because of not wanting to discount or match for few five hundred rands that could be recouped through delivery charges/fee.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply23 Sept 2020, 17:22
Official
Hi George,

Thanks for your feedback.

I'm sorry to hear the above, none of our customers deserve this. We always strive to give our customers great service, we don't take your feedback lightly at a;ll.

Please share the following with me on a private reply and I'll make sure we address this matter with our team:

- Your full name
- Your contact number
- The product details
- When this took place

Looking forward to your private reply.

Regards,
Joshua