1 reviews | Active since Apr 2018
Incredibly terrible service, wrong delivery.
I ordered melamine cut to the specifications of a cupboard. Firstly order was more that a week late. Call centre not very helpful in tracing the order. Number given for contact person went unanswered and my call calls were not returned. Then received a please call me from the person who had assisted with Dimensions of what i wanted cut to discuss the measurements a week after delivery should have been made. Then received the delivery which was completely wrong. Called to enquire and the person I was speaking to hung up on me after telling me I could only get feedback on Monday 16 April. Monday has come and gone and still no feedback. I will never use that branch of Builders again.
Hi Lesang,
Thank you for your feedback.
I'm sorry that your melamine boards were delivered incorrectly, and the overall service that you've received. I can understand your disappointment.
I'll contact you shortly to confirm the name of the store from where you've purchased the boards and I'll follow up with the relevant department to have this resolved for you.
I'll revert back to you with regards to your boards.
Regards,
Ivor
Hi Lesang,
Thank you for your feedback.
I'm sorry that your melamine boards were delivered incorrectly, and the overall service that you've received. I can understand your disappointment.
I'll contact you shortly to confirm the name of the store from where you've purchased the boards and I'll follow up with the relevant department to have this resolved for you.
I'll revert back to you with regards to your boards.
Regards,
Ivor
