1 reviews | Active since Sept 2016

02 Dec 2019, 15:09

Incorrect stock quantity on your website.

We were at Builder's Woodlands in Pretoria on Saturday morning because we needed a new bath tub, and according to your web site, that branch had 6 Libra Value Baths in stock. When we got there, the gentleman in that department told us that all 6 tubs were in bad condition so he couldn't give us any. So I just wanted to let you know that I think the person responsible for updating stock quantities on the website is perhaps not doing a very good job. Thank you.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply02 Dec 2019, 15:13
Official
Hi Fabricio

Thank you for bringing this matter to our attention.

I'm sorry that we didn't have stock of the bathtub needed. I have brought this to the attention of the branch manager so that it can be looked into. If there is anything else that I can help you with, please let me know.

Kind Regards
Kurt