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CS
Clarissa S

1 reviews | Active since Nov 2024

09 Aug 2025, 12:54

Incorrect pricing

ALWAYS have incorrect pricing, and when you ask about it, they leave pathetic excuses like “the customers put it there”. Like everything else in this country, it’s ******* and pathetic!

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply09 Aug 2025, 13:07
Official
Hi  Clarissa,

Thank you for contacting us and for your feedback.

We strive to make all of our customers' experiences pleasant, and I am sorry this was not the case.

We will address this with our team. 

Regards,,
BB
CS
Clarissa S's update27 Aug 2025, 20:11
Reviewer Update
We gave our details and phoned head quarters. HQ was very helpful and promised us the products. When we arrived to collect the products today, the manager of your Bedworth Park branch refused the products and made ****** comments. He is extremely arrogant, and spineless.
Builders Warehouse
Builders Warehouse's reply28 Aug 2025, 08:49
Official
Hi Clarissa,

Thank you for bringing this to our attention.

I'm sorry for the experience you've had. This is concerning.

I've escalated this matter to our team, and we will be in touch with feedback.

Regards,
BB