NJ
Ndumiso J
1 reviews | Active since Feb 2013
03 Apr 2015, 05:28
Incorrect delivery
On the 1/4/15 my dad bought redi to fit wall wardrobes they got delivered the same day but upon doing the installation we realised that one box had a different colour to the others. On the 2/4/15 my dad went to the store to report it and was promised they would collect and deliver the right stuff of which I spoke to Ouma and specified that I need it urgently delivered , but they simply did not live up to what they promised and I am now inconvenience having to keep my clothes in a boxes. May I please get urgent attention to this matter.<br>
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Builders Warehouse's replyOfficial
04 Apr 2015, 08:16Hello Ndumisojamani,
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
Best regards,
Builders Warehouse's reply04 Apr 2015, 08:16
Official
Hello Ndumisojamani,
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
Best regards,