Inconvenience - ServiceSucks

Unbelievable Experience. It is almost impossible to check physical stock of a product at a store cos you can only get through to a call centre. They try the store but cannot get to the store most times. In this day and age - I cannot believe that a store does not have a direct contact. Who's clever idea was this at Builders???? How stupid. Inconvenience at best. Leroy Merlin - You have just gained a new customer.