AA
Adenaan A
1 reviews | Active since Jul 2011
05 Oct 2022, 16:52
inconsistent and nonsensical calculation of delivery charges
last month I had an order delivered from Builders City branch, delivered to my flat at a charge of R65
this month I wanted to order wood, cut to size, I was advised I had to come into the store to give the measurements, but then I was charged a delivery of R270
had I ordered this wood online, I would have paid R130. Builders inform me its because I ordered the wood at the branch that I paid an extra R140, nowhere is written down as policy. And moreover, if this is policy, it is grossly nonsensical.
I will take my business to BUCO, where they atleast offer the option of free delivery
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