*********** and absolutely Useless

I purchased a Goldair gas/electric stove in April 2017 from Builders Warehouse ,Gleneagles and had it installed in July after our renovation was completed. I have been complaining about one of the gas burners which does not work since August and subsequently about the oven door which is loose. I have a string of emails between Simphiwe Mabona from Builders Warehouse and various people from Innovation Group (George Kats; Trishen Ramluckan; Pranesh Augunu; Ronelle Pather; Ferious Mahlaku; Lea Ramalobela; Kabelo Mohlala) (service and repairs of Goldair products) in which promises to attend to the problem have been made. Telephone calls have been made to my husband and he has been promised that they will sort out the problems "tomorrow" but tomorrow never comes. To date nothing has been done. No follow up is done I am extremely sorry that I purchased the stove from Builders as it is blatently clear that their staff are totally *********** and that Goldair does not provide after sales service and repairs.