Incompetence : Measuring and general service.

After around 5 trips and several calls to Builders Warehouse Midrand, I finally was able to purchase a new Geo Bubble Pool Cover, as my old one had expired. I purchased and paid for 9m on Sunday, On Monday I found that in only had around 7m, called manager , took it back today, they recut 9 meters, got home , found that its around the same size as the last , took it back made them measure Infront of me, they show me 9m on the Measure Tape, but the measure tape starts from 2m, the place that sells measuring tapes, is using one that is missing the 1st 2m, I then had about a half an hour wait, watching the manager/s try and refund me 10% off my purchase on their system. People use your services to measure and cut!!!!!!!