Incapable of Online Order delivery in a timely manner

Once more Builders Warehouse is useless in terms of online purchases. Order placed for 2 x 5L Enamel Paint (Not exactly any Rocket Science involved in processing this order) on Tuesday 05/08/2025. An SMS was received confirming delivery is scheduled for Wednesday 06/08/2025 between 8am and 6pm. I was available at my business premises 06/08/2025 during this entire time period and ZERO delivery was made. The paint is urgently required and now my painter must sit twiddling his thumbs due to the ongoing gross incompetence of Builders Warehouse and Online orders. I have not received any further communication concerning a change in the delivery date so once more have to complain on this portal to receive service as the Builders online store does not provide any facility to track orders as the case with a real Online business in the form of amazon.com. If you incapable of handling online orders, then please stop accepting them online and only trade from your physical store locations as you clearly are incapable of running an Online business.