CW
Courtney W

1 reviews | Active since Feb 2018

14 Aug 2020, 19:01

Inappropriate staff!!!

As a woman, and a female business owner, what I am about to share below is exactly the **** business owners (especially businesses of this size) should be enforcing does not ever happen! Today on the 14 August 2020 at 12,30 my partner and I walked into Builders Warehouse next to Reds Mall. As usual, we were requested to be sanitized, and that our temperatures be taken. The staff member on duty proceeded to "Scan" my temperature by pointing the thermometer at my chest (I had a tank top on) so this felt extremely uncomfortable and offensive... He then proceeded to scan my partner normally on the forehead.... I still proceeded to ask why he would pointed mine at my chest area and he had no response... Builders warehouse, I want answers!!!!

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Replies (1)
Builders Warehouse
Builders Warehouse's reply15 Aug 2020, 10:57
Official
HI Courtesy,

Thanks for your feedback.

I'm really sorry to hear the above, this is unacceptable and needs to be addressed. We always strive to give our customers great shopping experiences and we ensure that our staff are trained to do their jobs exceptionally well.

Please share the following with us on a private message and I'll make sure we address this  immediately :

- Full Name
- Email address and contact number
- The name of  the Builders store

Looking forward to your private reply to further assist.

Regards,
Joshua

Best regards,