I want my money

Item: Builders Warehouse
Rating: 1
Author: balung B

I sent my refund documents on the 31st Dec, no feedback since. I want my money. Don't bother calling me with your generic responses unless you are telling me that my money is refunded. This has been going on since the 21st Dec, I regret my decision to shop with you.

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

06 Jan 2020, 15:17

Hi Balungile,

I'm sorry to hear the above, I'll address this with our team in-store.

Please note that I have attempted contact with you earlier, I will remain in contact with you regarding the feedback.

Allow me an opportunity to discuss this with our team in-store to ensure that we improve our service going forward.

Thanks for making us aware of your concerns, Kindly note that I will attempt you again later with feedback.

Regards,
Josh

Builders Warehouse's reply06 Jan 2020, 15:17

Official