KSvS
Kay Semomo van Sbee
1 reviews | Active since Jul 2022
17 Dec 2025, 02:39
I placed an order of...
I placed an order of awnings on the 10th of December Now its the 17th of December my order is still stuck on payment process I sent builders proof of payment but still nothing has been done to my order Its almost 7days and this people keep on promising ****s I made the payment same day the order was placed now the status of the order says expired Im getting frustrated by all this, Their system cannot be this bad please i just want my order it has been long now
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Builders Warehouse's replyOfficial
17 Dec 2025, 08:21Hi Kay,
Thank you for getting in touch with us.
I do see that our team is working on this (Ref number:22BRD) to have it resolved for you as soon as possible.
We have escalated it as far as we can to have this matter resolved for you.
I am so sorry for the delay and inconvenience this is causing you. JF
Thank you for getting in touch with us.
I do see that our team is working on this (Ref number:22BRD) to have it resolved for you as soon as possible.
We have escalated it as far as we can to have this matter resolved for you.
I am so sorry for the delay and inconvenience this is causing you. JF
Builders Warehouse's reply17 Dec 2025, 08:21
Official
Hi Kay,
Thank you for getting in touch with us.
I do see that our team is working on this (Ref number:22BRD) to have it resolved for you as soon as possible.
We have escalated it as far as we can to have this matter resolved for you.
I am so sorry for the delay and inconvenience this is causing you. JF
Thank you for getting in touch with us.
I do see that our team is working on this (Ref number:22BRD) to have it resolved for you as soon as possible.
We have escalated it as far as we can to have this matter resolved for you.
I am so sorry for the delay and inconvenience this is causing you. JF