1 reviews | Active since Jun 2015
I'm so stressed
<p>Good morning, <br />I received the following sms notifying me that my builders debit was not recieved but it was deducted off my account.</p> <p>Please fix your mess its really stressful.</p> <p><br />The Debit order on your Builders Card has not been received. Please go to any store to make payment or refer to statement. For queries call ********** 740</p> <p>Absa: CHEQ2891, Sch t, 05/10/16 SETTLEMENT/C - NAEDO TRACKED DO, RCSCARDS / ********** 378496, R-412.00, Available R2,114.50. Help ********** 600; DLAMIT161</p>
Hi Thandeka
Thank you for your feedback.
I'm sorry to hear about your experience.
I've escalated this to management for it to be looked into.
As soon as I've got any feedback, I'll let you know.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Thandeka
Thank you for your feedback.
I'm sorry to hear about your experience.
I've escalated this to management for it to be looked into.
As soon as I've got any feedback, I'll let you know.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent