JV
Johan V
1 reviews | Active since Dec 2012
26 Mar 2020, 00:45
I HOPE LEROY MERLIN KICK YOUR ASSES WHEN COMING TO PRETORIA
I went the past Sunday to Builders Warehouse Atterbury and bought some wooden plank in total of 6 and length was 3,6 -4,2 meters and payed R546-00 for all of them. On the 23/03 I went to Builders Warehouse Woodlands Mall and wanted some more planks when I realized the prices are double and some 3 times more on 2 meter length.I went to lady at counter and said your prices are 3 times the prices than Atterbury builders. THE LADY REP**** SIR THIS IS THE EAST AND I SAID THIS IS ROBBING THE POEPLE WITCH SHE SAID THEY TOLD MANAGEMENT BUT MANAGEMENT SAYS THIS IS THE EAST AND POEPLE MUST PAY MORE. THIS IS ******* AND PRICE FIXING.
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Builders Warehouse's replyOfficial
26 Mar 2020, 08:46Hi Johan,
Thanks for taking my call earlier.
As discussed, I am really sorry for the experience you had at our Woodlands store. None of our customers deserves this and you should always get our best service.
As a business, I want to assure you that we strive to give our customers the greatest experience they could ever have in our stores. It's our desire for you to feel that you're getting value for your hard-earned money. Hearing the above is a concern and is something I will look into for you.
Please note that I will be emailing you shortly, I need your invoice slip and the wooden plank you're referring to (dimension). As we stock different grades of wood with different finishes, pricing would vary.
I will make sure you get feedback in regards to this matter, I am glad we had an opportunity to talk.
Thanks for making me aware of your concerns, will keep in touch with you.
Regards,
Joshua
Thanks for taking my call earlier.
As discussed, I am really sorry for the experience you had at our Woodlands store. None of our customers deserves this and you should always get our best service.
As a business, I want to assure you that we strive to give our customers the greatest experience they could ever have in our stores. It's our desire for you to feel that you're getting value for your hard-earned money. Hearing the above is a concern and is something I will look into for you.
Please note that I will be emailing you shortly, I need your invoice slip and the wooden plank you're referring to (dimension). As we stock different grades of wood with different finishes, pricing would vary.
I will make sure you get feedback in regards to this matter, I am glad we had an opportunity to talk.
Thanks for making me aware of your concerns, will keep in touch with you.
Regards,
Joshua
Builders Warehouse's reply26 Mar 2020, 08:46
Official
Hi Johan,
Thanks for taking my call earlier.
As discussed, I am really sorry for the experience you had at our Woodlands store. None of our customers deserves this and you should always get our best service.
As a business, I want to assure you that we strive to give our customers the greatest experience they could ever have in our stores. It's our desire for you to feel that you're getting value for your hard-earned money. Hearing the above is a concern and is something I will look into for you.
Please note that I will be emailing you shortly, I need your invoice slip and the wooden plank you're referring to (dimension). As we stock different grades of wood with different finishes, pricing would vary.
I will make sure you get feedback in regards to this matter, I am glad we had an opportunity to talk.
Thanks for making me aware of your concerns, will keep in touch with you.
Regards,
Joshua
Thanks for taking my call earlier.
As discussed, I am really sorry for the experience you had at our Woodlands store. None of our customers deserves this and you should always get our best service.
As a business, I want to assure you that we strive to give our customers the greatest experience they could ever have in our stores. It's our desire for you to feel that you're getting value for your hard-earned money. Hearing the above is a concern and is something I will look into for you.
Please note that I will be emailing you shortly, I need your invoice slip and the wooden plank you're referring to (dimension). As we stock different grades of wood with different finishes, pricing would vary.
I will make sure you get feedback in regards to this matter, I am glad we had an opportunity to talk.
Thanks for making me aware of your concerns, will keep in touch with you.
Regards,
Joshua