1 reviews | Active since Dec 2016
How to REALLY get ripped for delivery costs
I went to Builders warehouse online site at
https://www.builders.co.za/Building-Materials/Metal-Sections/Aluminium-Sections/Kedla-Table-Edging-%2820-x-2500mm%29/p/ ********** ********** 2599
to order a 2.5m long 20mm table top edging extrusion made from aluminium, perhaps it weighs 300 grams. The unit is required for a partially completed project and I have run short, the new edge must match the existing edges. I found the unit out of stock at most shops and had to order it from Bedworth park in Vereeniging, I live in Richards Bay. The unit cost of the item is R77, the transport cost quoted was R8,595.21 excluding VAT. Obviously I phoned to query this ridiculous amount, was told that that is what it is, no attempt to ship to my local branch, no attempt to rectify this obscene insult, I ended up paying R300 to have it delivered less than 10KM to a relatives house in Vereeniging. Welcome to the new digital age, we spit on you!!!
Hi Donald,
Thank you for your feedback about our online shopping.
I'm sorry for the inconvenience caused and the service you received.
With regards to our telephonic conversation, I will be looking into the matter and provide you with feedback as soon as possible.
Regards,
Suhayfa Gabriels
Customer Contact Centre Agent
Hi Donald,
Thank you for your feedback about our online shopping.
I'm sorry for the inconvenience caused and the service you received.
With regards to our telephonic conversation, I will be looking into the matter and provide you with feedback as soon as possible.
Regards,
Suhayfa Gabriels
Customer Contact Centre Agent
