Horrible Service

Upon opening the account like my cotton on and credit card i requested to be debited monthly. The consultants firstly took down the wrong account number and never debit me. I called in the upon the debit order not going through requesting and explanation as to why it never went off and they informed me that it wasn't captured as a debit order request. They rectify the problem and i request for the debit order to go off the following month. The following month the debit order doesn't go off again and I call in again. They informed that there was a problem as the banking details was incorrect and they inform me i can make a payment at builders. Upon going to Builders they inform me that the lady that is suppose to assist is not in. Now i'm getting constant calls from your office treating me. this one lady who called me today at 15:40 upon telling her i'm in a meeting i cant take she has the nerve to tell me but i answered the phone... in asking her why she being rude she says it again in which i dropped the call. I had to call in again to find out i can make an EFT payment which i did. i'm am horrified at the service i received and **** man I know to pay my accounts i didnt spend your money