Horrible after-service from Management at BW NR

In February I dealt with a Builder's Warehouse store manager who'd convinced me to purchase shelf wall bands even though the brackets which fitted into those wall bands were out of stock. That manager had assured me that stock of those brackets would arrive the following week and that I should go ahead and install the wall bands in my home. I didn't take the guy's name as I was not aware at the time of the problem that was looming. No stock arrived in the month of February. Through the month of March Svetlana promised to resolve my problem and I never heard back from her. Through the month of April Walter promised to resolve my problem and I never heard back from him. Through the month of May Edna promised to resolve my problem and she directed me to Nonhlanhla. I received a few calls from Nonhlanhla through the end of May and beginning of June but that was it. The problem was still not resolved and I hadn't heard back from anybody since. <br> <br> IT IS ALMOST JULY AND THIS ISSUE HAS NOT BEEN RESOLVED! <br> I'VE BEEN FAR TOO PATIENT!<br> I CAN'T BELIEVE THAT I BUILT MY FAMILY HOME ALMOST ENTIRELY OUT OF THIS STORE EXCEPT FOR THE FITTINGS OBVIOUSLY.<br> <br> BUILDERS WAREHOUSE, ***?