********** SERVICE FOR PENSIONERS AT BUILDERS

besides the usual bad service at BUILDERS WAREHOUSE SUNNINGHILL. with too many staff hanging around talking loudly and not assisting at all. Even if yousay ...excuse me can you ... they ignore you. I am a pensioner aged 70 but forced to still work and yesterday 20th May 2020 arrived there at ten minutes before closing time. when i got to the till i produced my usual pensioners card only for the cashier to point to the wall... she didnt even bother to talk... eventually what i got out of her was the fact that i now need a BUILDERS WAREHOUSE pensioners card .. WOULD THE CORRECT THING NOT BE TO PUT A NOTICE UP STATING ...AS FROM THE 1ST OF JUNE 2020 YOU WILL BE OBLIGED TO USE THE BUILDERS PENSIONERS CARD... a young man at another till picked up his merchandise and slammed it down on the counter and walked out also due to ********** SERVICE. When i asked at the exit where i would obtain the documentation to be able to get the card the woman just rudely pointed to the other end of the store... i said i was holding a bag of dog food and here response was put it down and go fetch the form....THERE WERE DOZENS OF STAFF LEANING AGAINST THE COUNTERS DOING NOTHING ... could she not just have asked someone to bring me one YOU WILL NEVER NEVER NEVER SEE ME IN YOUR STORE AGAIN.... NO SMALL WONDER MASSMART HAS COME TO A BITTER END