KP
Keith P
1 reviews | Active since Apr 2010
30 Sept 2025, 09:39
Hello?
Click and collect means i am in a hurry and dont have time to pick items and stand in a queue to pay.Every time i go to the Builders Express Malibongwe my items are never ready for collection and my wait times are 20 minutes plus-what is the point of having a click and collect then but dont stress Chamberlains and Leroy Merlin takes less than 5 minutes so Builders you guys are out.
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Builders Warehouse's replyOfficial
30 Sept 2025, 09:45Hi Keith,
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll have this looked into.
Kind regards,
AO
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll have this looked into.
Kind regards,
AO
Builders Warehouse's reply30 Sept 2025, 09:45
Official
Hi Keith,
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll have this looked into.
Kind regards,
AO
Thank you for getting in touch with us.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll have this looked into.
Kind regards,
AO