Hands-on management

I bought some boards at the Table View branch which I discovered would not fit into my car. I was told be the cashier that I would have to have the items credited to me, then repurchase them and request transport. The store was busy and this would have taken some time to do, so I asked if there was no way that I could just pay for the delivery. At this point the manager (Riaan) appeared and sorted it all out. Not only did he arrange for delivery within a couple of hours, but I was not charged. Excellent service, Riaan!