CJ
Celest J
1 reviews | Active since Oct 2010
01 Mar 2016, 11:43
Half a month later still no action....
Good day<br> I complained about Builders Warehouse on the 16th of Feb. They contacted me the same day and promised payment . Well it has not happened once again. Cant say that I am surprised. It seems that I will have no other choice than to report them to the consumer board. And in the mean time I have to pay card fees and monthly fees after requesting that my account be closed.
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Builders Warehouse's replyOfficial
01 Mar 2016, 14:32Hello celest82,
Thank you for your feedback.
I'm sorry your refund hasn't been done yet.
I'm currently investigating this matter and I'll be in contact as soon as possible.
Thanks again for taking the time to contact us and I look forward to resolving this for you.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry your refund hasn't been done yet.
I'm currently investigating this matter and I'll be in contact as soon as possible.
Thanks again for taking the time to contact us and I look forward to resolving this for you.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Builders Warehouse's reply01 Mar 2016, 14:32
Official
Hello celest82,
Thank you for your feedback.
I'm sorry your refund hasn't been done yet.
I'm currently investigating this matter and I'll be in contact as soon as possible.
Thanks again for taking the time to contact us and I look forward to resolving this for you.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry your refund hasn't been done yet.
I'm currently investigating this matter and I'll be in contact as soon as possible.
Thanks again for taking the time to contact us and I look forward to resolving this for you.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent