1 reviews | Active since Feb 2014
<p>Well like they say "The Bigger you go the less understaning you have" called for a quotation on 20/12/2016 at 08:30. Never came through. Called at 12 Noon was told there was problems with their emails spoke to some guy that thought he was the man was told that they going to use another branch to send me the quotation. Spoke to the Regional Manager of JHB South was promised the same thing. Well guess what today at 05:47 still no quotation. I guess Massmart (Walmart) has made so much money they can throw business away now.</p>
Hi Eugene,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
Hi Eugene,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
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