Grotesque service

Let me describe the most grotesque and pathetic service ever experienced at Builders with my family this weekend. Service is always bad but this was over the top by far. I went in Satuday, regarding the pamphlet specials for the weekending as I am doing renovations. I had to walk back & forth like 5 times as staff from bathroom section send me to plumbing then electrical, the electrical guys told me he is busy talking to his colleague and I must wait until he is done. I then go back to bathroom and spoke to "Job" apparently the manager, he had no idea where to find the products advertised, plus when finding it, the products were not noted on system, so after waiting 45 minutes for Job to go and check the product he sent us with the same products saying cashier must honour pamphlet specials, told him to come with he said no. Got to cashier the cashier supervisor had such a tone with me told me Job supposed to come sort it out though I had the paper with codes matching, she gawked at me telling me nothing but like looked at me like I was inferior to her and acted busy elsewhere not updating as to why I am waiting for so long. Had to wait another 45 minutes, then Job comes, does not go according to what he confirmed with us, goes and get a flimsy product not asking us if we wanted the generic scans asks us to pay. I was like this is not what is in the pamphlet and I was informed in a confrontational tine that they don't have to help us we must consider it being a privilege. The supervisor and Job said what Builders advertises is not their problem, I must find products with prices and codes that match pamphlet, apparently the customers responsibility not builders to edit accordingly on system. My family & I left everything and walked out. Leroy Merlin by far surpasses customer service and experience, they value customers and will never be confrontational, make you wait for 1 and a half hours and have you walk out with nothing. All customers need to be very weary when thinking of going to builders rather purchase elsewhere, the staff make you feel very awkward.