KM
Kedifentse M
1 reviews | Active since Jan 2013
02 Dec 2015, 20:37
Great customer service
We have been going to Builder's Warehouse and back trying to get laminates which have been out of stock for almost 3 months. In my frustration I explained this to Mugamat who then suggested we come in and select an alternative colour of better quality at a discounted rate. When we got there it was time for him to leave but he stayed an ensured that we got all the material we needed. Thanks Mugamat you're the best.
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Builders Warehouse's replyOfficial
03 Dec 2015, 11:22Hello masenamelak,
Thank you for your feedback.
I'm sorry the item you were looking for was out of stock for such a long period of time. I'm happy Mugamat was able to find a replacement at a reasonable price.
It's always nice to receive a compliment of this nature and I will definitely highlight this with our management. I can assure you he'll get the recognition he deserves.
Thanks again for the great compliment and for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry the item you were looking for was out of stock for such a long period of time. I'm happy Mugamat was able to find a replacement at a reasonable price.
It's always nice to receive a compliment of this nature and I will definitely highlight this with our management. I can assure you he'll get the recognition he deserves.
Thanks again for the great compliment and for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Builders Warehouse's reply03 Dec 2015, 11:22
Official
Hello masenamelak,
Thank you for your feedback.
I'm sorry the item you were looking for was out of stock for such a long period of time. I'm happy Mugamat was able to find a replacement at a reasonable price.
It's always nice to receive a compliment of this nature and I will definitely highlight this with our management. I can assure you he'll get the recognition he deserves.
Thanks again for the great compliment and for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry the item you were looking for was out of stock for such a long period of time. I'm happy Mugamat was able to find a replacement at a reasonable price.
It's always nice to receive a compliment of this nature and I will definitely highlight this with our management. I can assure you he'll get the recognition he deserves.
Thanks again for the great compliment and for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent