Great after Sale Service

We all make mistakes, the measure of a business is how they rectify the error. I had an issue with an online order for goods on special only to find after the special was over there had been a system error and payment had not taken place. To the credit of the online team who listened to my needs, which was for them to for full the order at the special price. No more or less. It took a few days to get the right internal approvals, which I was kept informed of. I am very happy to report they have delivered my order at the sale price. Great work.