1 reviews | Active since Nov 2011
Goods purchased - Bad Quality
<p>A few months ago I purchased 5 boxes of garden solar fairy lights. They were R109.00 each. After a few weeks they stopped working and I took them back. They were replaced. Now, I have thrown the boxes away (as no one keeps boxes for fairy lights) and they been in my garden and have stopped working. I have even purchased new rechargeable batteries and still the lights don't work. No one will allow me to return the fairy lights as I don't have the boxes, yet I have the slips. As a customer these lights can't just stop working after a few months.</p>
Good Morning Darren,
Thank you for your feedback.
I'm sorry to hear about your experience with the product that you had purchased at our Builders store.
This isn't the type of customer experience we want you to receive.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you.
Feedback will be provided as soon as possible.
Regards,
Labeeqah Mallie
Customer Service Agent
Good Morning Darren,
Thank you for your feedback.
I'm sorry to hear about your experience with the product that you had purchased at our Builders store.
This isn't the type of customer experience we want you to receive.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you.
Feedback will be provided as soon as possible.
Regards,
Labeeqah Mallie
Customer Service Agent