1 reviews | Active since Jan 2018
Goods bought online from Builders Warehouse not delivered after one month
I ordered an Ellies UPS from builders online on the 14th February. They promised delivery within ten days.It is now 16 March and I have had no communication from them. My son went to the store in George ( where he is suppose to pick it up from) today and were told that there is no stock and that even Ellies has no stock.
I just went on your website and see that some store has stock: Norwood 7 instock Glen Eagles 7 in stock Craig Park 2 in Stock I can go on and on.
Please let me know when I can expect delivery.
If there is no stock, how can they sell me something that they do not have? You take my money and operate your business with my money by selling me something you do not have, it is called *****. My order number: ********** 415
I am sorry to hear of your experience received from our George store for an online order that has not been delivered to you.
I can only imagine your frustration as you are stilling for stock to arrive on the Ellies Inverter you've purchased.
This is certainly not what we want our customers to experience at all and this matter will be addressed with the relevant parties at the George store so that we can ensure a resolution is provide.
Kindly note that we will contact you regarding this complaint.
Regards,
Athena
I am sorry to hear of your experience received from our George store for an online order that has not been delivered to you.
I can only imagine your frustration as you are stilling for stock to arrive on the Ellies Inverter you've purchased.
This is certainly not what we want our customers to experience at all and this matter will be addressed with the relevant parties at the George store so that we can ensure a resolution is provide.
Kindly note that we will contact you regarding this complaint.
Regards,
Athena
I am sorry to hear of your experience received from our George store for an online order that has not been delivered to you.
I can only imagine your frustration as you are still waiting for stock to arrive on the Ellies Inverter you've purchased.
This is certainly not what we want our customers to experience at all and this matter will be addressed with the relevant parties at the George store so that we can ensure a resolution is provided.
Kindly note that we will contact you regarding this complaint.
Regards,
Athena
I am sorry to hear of your experience received from our George store for an online order that has not been delivered to you.
I can only imagine your frustration as you are still waiting for stock to arrive on the Ellies Inverter you've purchased.
This is certainly not what we want our customers to experience at all and this matter will be addressed with the relevant parties at the George store so that we can ensure a resolution is provided.
Kindly note that we will contact you regarding this complaint.
Regards,
Athena