kR
krish R

1 reviews | Active since Dec 2014

13 Aug 2015, 08:19

GOOD FOR NOTHING BUILDERS WARE SOUTHGATE

GOOD DAY.ON THE 2 AUGUST 2015 I HAD TO GO IN AND RETURN A ECO PANEL HEATER WHICH I PURCHASED 3MTNHS AGO AND HAD TO RETURN IS 4 TIME AS THE PRODUCTS NEVER WORKED.AT THE STORE I WAS SEEN TO BY LEENA (MANAGER)WHO TOLD ME THAT IF I NEW IT DONT WORK THE FIST TIME WHY STILL BY IT AGAIN,SO I INFORM HER I HAVE A NEW BORN BABY THATS WHY SHE THEN STARTS TO LAUGH AT ME AND TELL ME SHE HAS TO SEND IT IN FOR ASSESSMENT,SO I ASKED WHY AS IT IS ONLY 1MONTH ONLY,SHE TELLS THE MATE NEXT TO HER TO CHECK IT AGAIN AND THEN TELL ME ITS NOT HER PROBLEM I PURCHASED SOMETHING THATS BROKEN.WELL THEN SHE TELL ME SHE CAN NOT GIVE ME CASH BACK I NEED TO BUY SOMETHING ELS.WHY WHEN I HAVE THE SLIP WITH ME.WHEN I TOLD HER I WILL REPORT HER,SHE THEN TELL ME GO AHEAD,THEN WONT DO ANYTHING TO HER,AS SHE IS MANAGEMENT.I WILL NOT BE BUYING ANYTHING THERE AGAIN,I WILL BE TAKING THIS MATTER UP.....

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Replies (1)
Builders Warehouse
Builders Warehouse's reply13 Aug 2015, 10:53
Official
Hello rajaper****,

Thank you for your enquiry.

The Manager will be assisting you with your feedback

Thank you and kind regards

Xoliswa Mkwananzi
Customer Service agent