Gloria Kekana mocking clients for asking tor their funds back,

Gloria Kekana from Builders warehouse mistreating clients So we purchased material online amounting to around 50k. Builders warehouse claimed they didn't receive my funds even though I sent them a POP. I was forced to then purchase the same amount of material in cash as I couldn't disappoint my client then a week later Builders said the credit is appearing on my profile.

I was sent a refund request form along8sde an apology for the inconvenience I mention that the money in credit would have to be for wages and the purchase of a few items.

We withdraw from 3 different multoples times in between purchases from the builders store including Strubens Valley. However today when my safety officer went to purchase and with draw a Ms Gloria Kekana told all the operators to not assist us, even when the manager went to assist and said give the R3000 of their money atleast. She downright refused, claiming builders warehouse banned this 2 years ago forgetting we had withdrew at that store just 2 days prior.

I want all my money back from builders warehouse that's in profile and may 10 year relationship of building end because with employees like Miss Gloria Kekana who couldn't care less about the actual customers who make Builders Warehouse possible indtead she was laughing and made a public spectacle to humiliate my dafety officer for the request. I don't see how she displayed any professional in her conduct at all. It's disgusting how she treats people

I called the store and they apologized on her behalf just as my safety officer had to leave and drive to the Fourways branch where the manager atleast has a heart.