TG
Thulang G

1 reviews | Active since Jun 2015

28 Jul 2015, 14:03

Generator return policy and fixing

on the 3Rd of July i took the in the generator for the repairs but after one full week the generator is still at store while i was promised that the generator was goner be fix in 3 weeks. After going to the shop on the third week i was told the generator did not get to the supplier and have spend a fortune on hiring the generator as i run business cant afford no to have backup power.And i was told i need to pay for it being repaired.<br> I have spent 23 000 for nothing

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply28 Jul 2015, 15:01
Official
Hello achievers,

We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.

I further wish to thank you for bringing this matter to our attention.

Kind Regards

Anericia Campbell
Customer Care Agent