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Nhlanhla N
1 reviews | Active since Feb 2020
04 Feb 2020, 13:16
********** Activity at Builders Warehouse
Builders has approved a ********** account for a store card worth R30 000 for an individual using my falsified documentation. The funds have been used and maxed.
How and why do you allow such to happen, being aware that the information provided is not valid or confirmed. What processes do you use to verify information for credit.
On top of that, I am not getting any assistance from builders to correct this, even after declaring that I did not open this account. They do nothing
I need the false information that was provided so that I can open a ***** case at the police station, I cannot proceed without these details to clear my profile.
YOU ARE HAPPY FOR ********** ACTIVITY IN YOUR BUSINESS
Helpful (0)
Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
04 Feb 2020, 13:42Hi Nhlanhla,
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you. It isn't fair and for you to experience this, it's unacceptable.
I will investigate this with the relevant parties so that we can get to a solution for you.
Once I have feedback, I will contact you.
If you need anything please let me know.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you. It isn't fair and for you to experience this, it's unacceptable.
I will investigate this with the relevant parties so that we can get to a solution for you.
Once I have feedback, I will contact you.
If you need anything please let me know.
Regards,
Athena
Builders Warehouse's reply04 Feb 2020, 13:42
Official
Hi Nhlanhla,
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you. It isn't fair and for you to experience this, it's unacceptable.
I will investigate this with the relevant parties so that we can get to a solution for you.
Once I have feedback, I will contact you.
If you need anything please let me know.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you. It isn't fair and for you to experience this, it's unacceptable.
I will investigate this with the relevant parties so that we can get to a solution for you.
Once I have feedback, I will contact you.
If you need anything please let me know.
Regards,
Athena
