CW
Chris W
1 reviews | Active since Nov 2011
01 Feb 2025, 11:17
Formal Complaint: Missed Installation Appointment for Builders Corner Entry Shower Enclosure on 01 February 2025
I ordered a Builders Corner Entry Shower Enclosure Chrome - Plus the Installation of the shower doors. It was scheduled for 01 February at 10:00 AM. Nobody showed up! I contacted Builders only to find a few perplexed people trying to explain this. Eventually, somebody called me back explaining that the installers do not work on weekends. Now the 3.9 trust index on here makes sense to me as well.
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Builders Warehouse's replyOfficial
05 Feb 2025, 11:14Hi Chris,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
Kindly confirm if your items were delivered and installed.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
Kindly confirm if your items were delivered and installed.
Regards,
SR
Builders Warehouse's reply05 Feb 2025, 11:14
Official
Hi Chris,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
Kindly confirm if your items were delivered and installed.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
Kindly confirm if your items were delivered and installed.
Regards,
SR