FLY BY NIGHTS!!!!

On 19/03/2024, my dad purchased a grinder at Builders Warehouse at the Southgate branch. My dad started having problems with the grinder not working; he then took the grinder back to Builders Warehouse on 14/01/2025, and he received a bill of R229.31 for the grinder to be repaired after he had no communication from anyone until Friday 28/02/2025 (BY NTOMBI). Kanti, what happened to the item being under guarantee/warranty for a year? Mind you, the grinder cost my dad R319.00 when he initially purchased it. You guys are jokes stroes!!!