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Deirdre B

1 reviews | Active since Apr 2019

28 Jun 2019, 09:30

FANTASTIC SERVICE WITH THAT EXTRA MILE

FANTASTIC SERVICE WITH THAT EXTRA MILE. I live in the Kamberg area and only got to PMB once a month. I bought a Megamaster rotisserie braai kit from Builders Express on Monday and tried it on Tuesday with new batteries in the motor..........& oh what a disappointment to find it not working. Anyway I called BXE and they said they would deliver a new one to my property! Yes and that's what they did. I received a brand new one on Thursday and tested it before the driver left and all good. Thank you so much for this fantastic service and going that extra mile. Deirdre Outram

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Replies (1)
Builders Warehouse
Builders Warehouse's reply01 Jul 2019, 09:21
Official
Hi Deirdre,

Thank you for your feedback.

I am really happy to hear about the service you received from my colleagues at Builders Express Pietermaritzburg store. We always strive to give our customers the best.

I will ensure that my team is aware of your Hello Peter and what you have to share, I know that they will appreciate this so much more.

Please don't hesitate to let us know if you need any other further assistance, we also have a website where you could shop online with us. You can visit www.builders.co.za for more information.

Hope you have a great day.

Regards,
Joshua