SN
SHAUNV N
1 reviews | Active since Nov 2015
07 Sept 2023, 14:53
FALSLY ADVERTISE AND SELL PRODUCTS NOT AVAILIBLE IN THE COUNTRY
Builders warehouse falsely advertises and sell ceiling fans on line and a tells you two weeks to collection. Three weeks later the products have not arrived and when somebody eventually gets back to me, I am now told that the supplier does not have stock, as this is a "seasonal" product and that the supplier will only have stock at the end of the month. Then why sell stock you do not have or cannot get. I really expected something better from Builders
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Replies (1)Builders Warehouse's replyOfficial
07 Sept 2023, 15:22Hi Shaunv,
Thank you for getting in touch.
We're sorry you've experienced this kind of service from us. This is concerning and should have never happened.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch.
We're sorry you've experienced this kind of service from us. This is concerning and should have never happened.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply07 Sept 2023, 15:22
Official
Hi Shaunv,
Thank you for getting in touch.
We're sorry you've experienced this kind of service from us. This is concerning and should have never happened.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch.
We're sorry you've experienced this kind of service from us. This is concerning and should have never happened.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
